Adding Slack "Office Hours" for Centarro Commerce support

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For the last several years, we've coordinated Commerce 2.x development with community contributors through weekly meetings in the #commerce channel of Drupal Slack (Wednesdays, 11 AM GMT-6). This gave Bojan Zivanovic, as project lead, a regular opportunity to coordinate our own development roadmap with the efforts of countless other developers around the world. The accessibility and consistency of these meetings contributed to our channel growing to become a vibrant support community for over 1,500 Drupal developers.

This month we're expanding these "office hours" to include dedicated support hours from our core team. On Tuesdays and Thursdays at 11 AM GMT+2 and 11 AM GMT-6, Jonathan Sacksick and Matt Glaman will monitor the channel in their respective time zones to answer your questions. Even as we invest in premium support, we're working hard to maintain the same accessibility we've long had in our community support channels like Slack, Drupal Answers, and our various issue queues.

At the same time, we see this as a great opportunity for Jonathan and Matt to maintain insight into how the community is using Commerce as they assume responsibility for the project this month from Bojan, who is enjoying a well-deserved break. Our vision is for Centarro to power eCommerce innovation through every stage of growth, and we expect these support hours will continue to surface new ways for us to make that vision a reality.

The updated list of #commerce office hours is now:

  • Tuesdays: support hour at 11 AM in both GMT+3 and GMT-6
  • Wednesdays: roadmap review / coordination at 11 AM GMT-6
  • Thursdays: support hour at 11 AM in both GMT+3 and GMT-6

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